Privacy & Security
What Personal Information We Collect We collect personal information that you choose to provide voluntarily when using the Pete's Collectibles, Inc. Web site. This information includes your email address and a password when you create your Pete's Collectibles, Inc. account. You can browse our online store without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features, such as "Save for Later," "Address Book" and the Pete's Collectibles, Inc. Photo Center. We may also ask for personal information when you contact our Customer Service. This will allow us to protect your confidentiality by verifying your identity.
Purchase Information When you make a purchase using a credit card, we collect your name, your billing address for the card, the card type, number, and expiration date. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).
When you create an account at of Pete's Collectibles, Inc., you can choose to save your billing information for one or more credit cards in "Your Account." You can also save one or more shipping addresses in your Pete's Collectibles, Inc. Address Book. You may change or delete this saved information anytime. Simply go to Your Account. Log in with your email address and password, then click "Billing Address & Credit Card," "Address Book" or "Email Address & Password" and edit or delete whatever personal information you wish.
Cookies and Other Computer Information When you visit Pete's Collectibles, Inc., you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online shopping experience.
You can choose to shop at Pete's Collectibles, Inc. without cookies, but without these identifier files you will not be able to take advantage of certain features of our site. These features include remembering your password (so you don't have to log in each time you visit), storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. To shop without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)
We also collect certain technical information from your computer each time you request a page during a visit to Pete's Collectibles, Inc. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring Web site, if any. We collect this information to enhance the quality of your experience during your visit to our site and will not sell or rent this information to any third parties.
How We Use Your Personal Information Information we collect on Pete's Collectibles, Inc. may be used to enhance your shopping experience in the following ways:
Deliver merchandise that you purchase online Register you as a member of Pete's Collectibles, Inc. Bill your credit card for your purchases Confirm your orders Respond to your customer-service inquiries or requests Communicate special offers and featured items to you, if you choose to receive such notices Find and stock the products you want Customize your shopping experience
When and With Whom We Share Your Personal Information We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives and trusted service providers and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with our Web site; communicating to customers; providing customer service; storing, sharing and retrieving customers' photo images in our Photo Center; enhancing and improving customers' shopping experience; enabling access to our partners' sites; providing a personalized shopping experience; and completing credit card transactions. Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
How You Can Control the Use of Your Personal Information You can modify or delete your personal information anytime. Simply go to Your Account. Log in with your email address and password, then click "Billing Address & Credit Card," "Address Book" or "Email Address & Password" and edit or delete whatever information you wish.
Do not share your Pete's Collectibles, Inc. password with anyone. Other than on our site, Pete's Collectibles, Inc. will never ask you for your password.
How We Protect the Security of Your Personal Information The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet. Pete's Collectibles, Inc. has also obtained a digital certificate from GeoTrust, Inc., a leading provider of Internet trust services. When you enter a secure portion of our site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a Pete's Collectibles, Inc. Web server, not to some unknown or unauthorized server.
Ultimately, your personal information is protected by the password you created when you created an account at Pete's Collectibles, Inc. (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Pete's Collectibles, Inc. will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account. Log in with your email address and password, then click "Email Address & Password" and enter a new password.
More About Your Privacy We realize that making purchases at Pete's Collectibles, Inc., or any other Web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit-card information, in addition to any other personal information that can be linked to you, personally.
We believe that you have a right to know, before shopping at Pete's Collectibles, Inc. or at any other time, exactly what information we might collect from you, why we collect it and how we use it.
Pete's Collectibles, Inc., ("we") do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. We collect only the personal information you allow us to collect, and then it is used only to help us serve you better.
If you have an account at Pete's Collectibles, Inc. and you want to change, modify or delete any of your personal information, you can do so anytime by going to Your Account. Log in with your email address and password, then click "Billing Address & Credit Card," "Address Book" or "Email Address & Password" and edit or delete whatever personal information you wish.
We are committed to respecting your privacy, and providing a secure environment in which you can participate in on-line activities is important to us.
Unless Pete's Collectibles, Inc. has your permission or is required by law, Pete's Collectibles, Inc. will not sell, rent, lease or otherwise provide your personally identifiable information to others, except in order to provide you with the products and services you request. Pete's Collectibles, Inc. will only share the personal data you provide online with other Pete's Collectibles, Inc. entities and/or outside contractors who may be used to ship products, provide technical support, handle order processing, or otherwise act on Pete's Collectibles, Inc.’s behalf for the purpose of providing products and services.